Early Access—·Free to use, no credit card required.· Live payments begin June 2026(76 days remaining)

Help Center

Find answers to common questions about Ologywood

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Help Center

How do I create an account?

What are the different account types?

Is there a fee to join Ologywood?

How do I set up my artist profile?

How do I book an artist?

What happens after I send a booking request?

Can I modify a booking after it's confirmed?

What is a rider and how do I create one?

How do contracts and e-signatures work?

How are payments handled?

What payment methods do you accept?

Can I get a refund?

How do I view my earnings and sales analytics?

How does the deposit payment work for bookings?

Where can I see my booking payment status?

How do I sell my music on Ologywood?

How do fans purchase and download releases?

Where can I see my purchased music?

I completed a purchase but the page is stuck on "Processing." What should I do?

How many times can I download a purchased release?

How do tip links work?

How do I set up my tip links as an artist?

Does Ologywood take a cut from tips?

How do notifications work?

How do I manage my notifications?

How do I follow an artist?

What is the Send Update feature?

How do I leave a review for an artist?

How do I upload photos to my profile?

How do I manage my availability?

Can I change my subscription plan?

How do I add social media links to my profile?

How do events work on Ologywood?

How do I create an event as a venue?

What is a dispute and how do I file one?

How long does it take to resolve a dispute?

What evidence should I provide when filing a dispute?

How do I leave a review?

Can I edit or delete a review?

How do I contact support?

What are your support hours?

How do I report a problem or issue?

Still need help?

Email Support

Live Chat

Phone Support

Can't find what you're looking for?